Outreach Legal

Outreach Legal Center

Policy references for privacy, outreach use, consent certification, suppression, security, integrations, and retention.

Last updated: April 3, 2026 | Back to legal center

Privacy Policy

Explains what outreach and account data Micro Outreach collects, how it is used, who receives it, and how users can submit privacy requests.

Defines prohibited outreach conduct and sets plain-language channel rules for RVM, SMS, and email activity.

Requires users to certify lawful consent and maintain auditable proof for each outreach channel they run.

Documents how opt-out requests are collected, honored, stored, and synchronized across all campaign channels.

Defines public abuse reporting and internal enforcement actions for spam, unlawful use, and repeated policy violations.

Establishes processor and controller responsibilities for business customers that upload contact and outreach event data.

Provides a practical security overview for credentials, event logging, access control, retention, deletion, and incident handling.

Defines customer responsibilities for connected providers and clarifies that users authorize orchestration actions on their own lawful accounts.

Specifies the categories of compliance-relevant records retained by Micro Outreach and the purposes for retaining them.